Rights and conditions for TalkSMS membership
TalkSMS is a subscription service. This means that you are a member until you decide to end the membership.
TalkSMS offers you the possibility to send 30 SMS every day anywhere in the world via Internet for a fixed fee.
Our goal is to be able to deliver your message to the mobile phones of the recipients you choose.
Mutual Smart SMS agreement
By signing up for a TalkSMS account, you confirm that you accept the mutual agreement for Smart SMS services.
Price
The service costs £ 0.40 per day, and is charged via your mobile phone subscription once a week.
Unused messages
Unused messages of your daily quota are not transferred to the next day.
Delivery of messages
TalkSMS uses ViaNett as our supplier. This means that you have access to ViaNett's worldwide coverage. We cannot guarantee the delivery of all messages. You may have entered the wrong phone number. Sometimes there are technical problems, and for example in countries where few messages are sent we do not always know if the quality is what you are used to. It may also be the case that you have tried to send a message to a mobile operator that is not supported.
You also have obligations
In order to make TalkSMS a good service for all members, it is very important that harassing or insulting messages are not sent. Remember that in other countries there might be different perceptions as to what constitutes "good behaviour".
Compared to the cost of SMS, the service has a very low price, especially for countries to where it is normally very expensive to send messages. Therefore, you cannot send SMS using software that can use the service to its maximum every day.
It is your account, and it is personal
The account belongs to you personally, and you cannot let others use it. If this happens, you take advantage of the low prices we offer, in a manner that is detrimental to the entire service.
You can only use the account for personal purposes
If you need an account for business use, advertising or other commercial purposes, we suggest that you contact ViaNett instead. You are not allowed to use your TalkSMS account for such purposes.
We can block your account
If we discover that you send content that we cannot endorse or if you in other ways exploit or misuse the service in a way that conflicts with the fact that TalkSMS is a useful service to many members, we will block your account without prior notice. In such cases we have a right not to pay you anything back, and you do not in any way have a right to compensation from us.
We can block a country or a mobile operator so that you cannot send messages
The prices of SMS may change very quickly. Sometimes the price of messages to some recipients can change in just a few minutes. That is how it is when you are a member of a service that allows you to send messages wherever you want. We therefore have to make reservations, considering the fact that the service is so much more wide-reaching than you are used to. We can therefore block a mobile operator without prior notice.
All messages are logged
If you have questions for us or experience problems sending messages where you want, we can help you. Therefore, all messages are logged. If we did not do this, we would not have been able to help you locate errors. This is also done for safety reasons, so that we can be sure that you get what you paid for. We also have an obligation of confidentiality, and we do not keep information for a longer period than what is permitted according to laws and regulations. We do not share information about your phone number or the contents of your messages unless we are obliged to do so. However, we can check the logs, for instance if we receive a complaint from a recipient or for example from the mobile operator in another country.
We do not sell our member database
Your phone number is only used for this service.
Do you want to end your membership?
The payment subscription can be stopped by sending TALK STOP to +4560991000. You will not receive any billing messages, but your account and your contact register will not be deleted, and you will still receive free information from TalkSMS.
If you want to delete your account entirely, you can send TALK STOPALL to +4560991000.
Do you need help?
Send an e-mail to support@talksms.com.
We will do our utmost to make you satisfied!
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TalkSMS is owned by Smart-SMS AS.
Smart-SMS AS
Postbox 528, Høyden
N-1522 Moss
Norway
Tlf: +4769206925
Org nr: 987 333 731